Simply put, KM is about acquiring, sharing, collaborating, storing, refining, and using an organization's corporate knowledge and wisdom.
KM is often mistaken as technological solutions for storing information. But that is only one aspect of KM. Technology is merely a tool and can change quickly....sometimes too quickly.
To know where you're going, it sure helps to know where you are. We have developed our own trademarked processes to help organizations visualize and understand their current knowledge environment.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
There's so much to know and so much to share!
Certified Knowledge Manager (CKM) Workshop and E-Learning Program Overview and Module Outline . This 5 day training is essential for the Knowledge Manager!
To find out more - contact us at: Chip@Stoneoaksolutions.com
The CKM program is KM Institute's flagship course, delivered in up to 15 countries yearly, with many thousands Certified since 2001. The CKM designation has become the global benchmark for both quality learning and competency in the Knowledge Management field.
The CKM is ideal for anyone tasked to lead or improve a KM initiative - anyone interested in gaining a solid grasp of common KM principles at an advanced level with actual "hands-on" experience performing KM.
There are no prerequisites, and no technical background is required. CKM Graduates range from newcomers to seasoned KM managers and practitioners, content managers, project managers, IT as well HR professionals. We serve individuals and teams from public, private, and military sectors, non-profits and NGO’s.
Regardless of your organization's size, structure or purpose, we provide you with the knowledge and skills to lead successful, real world KM initiatives. And, whether you are new or advanced, anyone can start!
• Perform KM using proven tips/tools anyone can use!
• Build Collaborative Environments; better communication, spark innovation
• Transform your organization into a rapid-learning environment
• Develop innovative ways to motivate your staff with quick wins
• Create the KM Vision for your company, including a solid strategy to get there
• Initiate with your peers successful Communities of Practice
• Discover usable, real-world KM principles and keys to success
STEP 1: Contact us to register for a CKM Workshop or register at kminstitute.org be sure to mention Stone Oak Solutions.
STEP 2: Pre-Class E-learning – Up to 15 Learning Modules Approximately 10 hours of self-paced study is required prior to joining the class, accessible at the KM Institute LMS. See outline of Theme One below for module descriptions. Learners are enrolled in the LMS approximately 30 days prior to class. Early access available upon request to registered students.
STEP 3: Attend the CKM Workshop The face-to-face workshop includes expert instructor lecture, classroom discussion, and interactive group exercises designed to engage participants in real-life scenarios and applications to your personal and organizational challenges.
STEP 4: Study additional Online Learning Modules to prepare for CKM assessment* The complete “eCKM” – e-learning version of the CKM course – is provided via our LMS, so that you may review self-study modules, and prepare for the CKM exam.
STEP 5: Certification The CKM exam is the final step in obtaining your CKM credential. It tests your ability to apply best practices using your understanding of the concepts presented and discussed in class and via your online learning modules. As soon as the workshop concludes, each participant will gain access to the post-class certification exam via the online LMS. The exam is timed, one-hour, and consists of 50 multiple-choice questions. If you don’t pass the first time, you will be able to retake the exam until a passing score of 70% is achieved. There is no extra fee for the exam; it is included in the cost of your certification course.